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Waiting-room TV

Your queue on the waiting-room TV, called token by token

Open the queue display on a TV connected to the clinic computer. Patients see who is next and where they stand for each doctor. When a consultation starts, the TV calls the token with the room and doctor — no shouting names at reception.

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Fictional clinic and patients, real product.

What you get

Waiting-room TV in Simplis

  • Less work at the reception desk

    Starting a consultation on the Today screen calls that token on the TV automatically. Staff can also Call next, Recall, Skip or set a short break from Queue control.

  • Tokens and short names

    Choose how patients appear: token with a short name like “R. Sharma”, first name with an initial, or token only.

  • One screen or one per cabin

    Show every doctor on a common screen, or one doctor per screen outside each cabin, with room numbers you set.

  • Clear call announcements

    Each call fills the screen with the token, room and doctor, with a chime and a spoken English announcement. A second line can be in Hindi, Marathi, Gujarati or Tamil.

  • Scan the QR for a token

    Patients scan the QR on the TV to join today’s queue or book another day, verify their number on WhatsApp, and follow their token live on their phone.

  • Tokens only at the clinic

    Turn on the location check or a daily-changing QR so tokens can’t be taken from home, or let reception approve QR tokens first.

How it works

In your clinic, step by step

  1. 1

    Connect a TV

    Use the TV as a second screen of the reception PC, or open a no-login display link on a TV that has its own PC.

  2. 2

    Open the queue display

    On Today, click Queue display and pick the TV, the layout and the doctors. It opens full-screen.

  3. 3

    Choose the look

    Pick one of nine themes, a brand colour, room labels, the announcement language and what to show.

  4. 4

    Call patients

    Start the consultation or press Call next. Not there? Skip — the token moves to “Missed turn · please see reception”.

Settings → Queue display: theme cards on the left and a live TV preview in the Calm Teal theme on the right

FAQ

Waiting-room TV: common questions

Do I need special hardware?

No. Any TV you can connect to the clinic computer as a screen works. Simplis opens the queue display full-screen on it in the browser. A TV with its own PC can use a no-login display link instead, which you can revoke from settings.

Will other patients see full names?

No. The TV shows a token with a short name such as “R. Sharma”, a first name with an initial, or only the token — you choose in Settings → Queue display.

Can patients take a token from home?

You can stop that: turn on the location check so tokens from the QR work only near the clinic, switch on a daily-changing QR code, or have reception approve every QR token first.

Which languages are used for calls?

The call banner shows the token, room and doctor, with an optional second line in Hindi, Marathi, Gujarati or Tamil. The spoken announcement is in English.

Related features

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